The key to managing Gen Y
19.08.10 | Posted in General
I spoke with Tracey Fellows, Microsoft Australia managing director this week. We started talking about Gen Y’ers and she told me that her business had come up with some good solutions for managing them.
Tracey said that their original strategy was to just tell the Gen Y’ers to wait and be patient and know that things would eventually come to them (just as they had to her generation.) When that didn’t work (we all know Gen Y’ers don’t take to patience well) they changed tack and decided to involve them in the hairiest parts of the business where they had no idea what to do with a problem.
The strategy thrived. The Gen Y’ers felt flattered, engaged and as though they were making a massive contribution to the business (above and beyond their role.)
I had coffee with a Gen Y’er and ex-mentee of mine this week. This young lady is starting out in her banking career, and not completely fulfilled in her role, has sought other extra-curricular activities to provide stimulation. She volunteers at Business Chicks, is on a committee at work and is also involved in a young executives network.
Perhaps her employer should make attempts to engage her inside the business as well… She’s such a bright, determined and conscientious young lady and I can’t help but think her company is missing out by not fully extending her.